XJumper Privacy Policy

Effective Date: May 16, 2025

1. Introduction

Welcome to XJumper.

XJumper ("we", "us", or "our") operates the XJumper SaaS application ("Service"). This Privacy Policy describes our policies regarding the collection, use, and disclosure of personal data when you use our Service.

By using XJumper, you agree to the collection and use of information according to this policy. Terms defined in our Terms of Service have the same meanings in this Privacy Policy.

2. Definitions

  • Service: Refers to the XJumper application.
  • Personal Data: Information about an individual who can be identified directly or indirectly.
  • Usage Data: Information automatically collected about how the Service is used.
  • Cookies: Small files stored on your device.

3. Information Collection

Personal Data:
To access XJumper, you authenticate via your X (formerly Twitter) account. We collect and store:

  • Your X account username and profile information
  • Email address
  • Preferences and settings

We do NOT store your X account passwords.

Usage Data:
We collect data on how the Service is accessed, including IP address, browser type, pages visited, session duration, and timestamps.

Cookies:
We use cookies and similar tracking technologies to enhance user experience, maintain sessions, and collect analytics.

4. Use of Data

XJumper uses your data to:

  • Provide and maintain the Service.
  • Allow functionalities such as Auto DM, Auto reply, Auto follow, Schedule Posts, AI-assisted writing, and CRM.
  • Notify you of Service updates.
  • Provide customer support.
  • Analyze Service usage for improvement.
  • Detect and prevent technical issues and misuse.

5. Data Retention

Your Personal Data is retained only as necessary for the purposes outlined in this Privacy Policy. Usage Data is retained for shorter periods unless needed for security, improvement of the Service, or legal compliance.

6. Transfer of Data

Data collected by XJumper may be stored and processed outside your jurisdiction, including the United States. By using the Service, you consent to the transfer and processing of your data in such locations.

We implement appropriate safeguards to ensure your data is securely handled.

7. Data Disclosure

XJumper may disclose your Personal Data:

  • To comply with legal obligations or valid requests by authorities.
  • To protect and defend our rights or property.
  • In connection with a merger, acquisition, or asset sale.
  • To third-party providers assisting in delivering the Service, bound by confidentiality obligations.

8. Data Security

We prioritize the security of your data but acknowledge that no internet transmission method is 100% secure. We employ industry-standard practices to safeguard your data but cannot guarantee absolute security.

9. Data Protection Rights

Depending on your location, you have certain data protection rights:

  • Access: Request copies of your personal data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your data.
  • Restriction: Request restrictions on data processing.
  • Objection: Object to data processing.
  • Data Portability: Receive your data in a transferable format.

To exercise these rights, contact us at privacy@xjumper.io.

10. California Privacy Rights (CCPA and CalOPPA)

California residents have specific rights under CCPA and CalOPPA:

  • Know what data we collect, its sources, purposes, and recipients.
  • Request deletion of your data.
  • Opt-out of the sale of your personal information (note: we do not sell your data).

To exercise these rights, contact us at privacy@xjumper.io.

We honor "Do Not Track" signals from your browser.

11. Children's Privacy

XJumper does not knowingly collect data from individuals under the age of 13. If we become aware of such data collection, we will promptly delete it.

12. Third-Party Services

We use third-party services for analytics and service delivery. These parties have access only to necessary data and must maintain confidentiality.

13. Changes to Privacy Policy

We may update our Privacy Policy periodically. Changes will be communicated via email or Service notification. Review this Privacy Policy periodically for any changes.

14. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

XJumper
Email:
help@x-jumper.com